Serviço técnico-educacional nas áreas de águas e efluentes

a experiência obtida pela área de engenharia ambiental da Universidade Petrobras nos últimos 10 anos

Abstract

Petrobras University (UP) has conducted significant work for development of the company's employees, highlighting the offer of courses and other educational events such as workshops, seminars and conferences. Because of its activities, UP has a high potential to contribute in a more effective and integrated manner, with the improvement of processes in the other company units. One of those ways is to provide technical and educational consultancy, which, in fact, has been happening some time ago. The aim of this article is to present and evaluate the experience gained by professional environmental engineering UP in providing technical and educational consultancy in the areas of water and wastewater over the past 10 years. The evaluation used as the base, the main cases where consulting was provided and the main features of each. Features adopted searched to represent aspects such as the relationship between the UP and the unit-client, the technical profile of the unit-client and the type of product delivered. Of these characteristics, it highlights the demand channel, the expected gains for the company and the difficulties encountered. The analysis concludes with the presentation of several proposals to improve the provision of consultancy. It is understood that this article make it possible to find a path that seeks the improvement of technical and educational consultancy provided herein, an aspect that will result in further approximation of UP with the operational areas of the company, bringing as a result, mutual benefits and significant gains for the entire company.